Welcome to Uprise Pilates (“Uprise”)! By accessing or using our website, subscribing to our services, or engaging with our content, you agree to comply with these Terms of Service (“Terms”). If you do not agree, please discontinue use of our services immediately. This agreement governs your access to and use of Uprise Pilates’ website, subscription services, and related content.

1. General Information
This website is operated by Uprise Pilates in Australia, ABN: [Insert ABN], located at [Insert Address]. We provide single and subscription-based access to a curated library of on-demand Pilates classes, wellness resources, and related content. Additional services may include downloadable resources, live-streamed sessions, and community events.

2. User Eligibility
By using our website or services, you confirm you are at least 18 years old or have obtained consent from a parent or legal guardian. Our services are primarily intended for users residing in Australia, and access from other jurisdictions may be subject to local laws. You acknowledge that engaging in any physical activities, including Pilates, carries inherent risks. Before starting any exercise program, consult a qualified medical professional, particularly if you have pre-existing health conditions.

3. Account Registration
To access certain features, you must create an account. You agree to provide accurate, current, and complete information and are responsible for maintaining the confidentiality of your account credentials. You agree to notify Uprise immediately of any unauthorized use of your account. Sharing login credentials is strictly prohibited and may result in termination of your account.

4. Subscriptions and Payments
Uprise offers subscription plans through the Arketa platform as outlined on our website, which may include monthly, quarterly, yearly, or other durations. Pricing details and features are listed on the subscription page. Subscriptions are billed in Australian Dollars (AUD), and payment methods include [Insert Accepted Methods, e.g., credit card, PayPal]. By subscribing, you authorise Uprise to charge your selected payment method on a recurring basis. Free trials, if offered, are limited to one per user. Abuse of free trials may result in account termination. You may cancel your subscription at any time through your account settings. Cancellation will take effect at the end of the current billing cycle. If payment fails, Uprise may suspend your access until the issue is resolved.

5. Refund Policy
Under Australian Consumer Law, you are entitled to a refund for a major failure with our service. Refunds are not provided for a change of mind or failure to use the service during the subscription period.

6. Content Ownership and Intellectual Property
All content, including videos, text, graphics, and trademarks, is owned by Uprise Pilates or licensed to us. Unauthorized reproduction, distribution, or use of our content is prohibited. If you submit content, such as reviews or comments, you grant Uprise a non-exclusive, royalty-free, worldwide license to use, modify, and display your submissions.

7. User Responsibilities
You agree not to use the service for unlawful purposes, access or tamper with non-public areas of the website, or share or redistribute subscription content. You agree to use the service only for personal, non-commercial purposes unless expressly authorized.

8. Limitations of Liability
To the maximum extent permitted by law, Uprise is not liable for any injury, loss, or damage arising from your use of our services. Participation in Pilates or exercise programs is at your own risk. Uprise is not liable for injuries sustained during, after or due to the use of our content.

9. Privacy and Data Collection
We collect and use your personal information in accordance with our Privacy Policy. We may use third-party platforms for payment processing and analytics.

10. Termination
You may terminate your account at any time by contacting us or using the account settings. Uprise reserves the right to suspend or terminate accounts for breaches of these Terms.

11. Dispute Resolution
In the event of a dispute, both parties agree to first attempt to resolve the matter informally by contacting customer support. These Terms are governed by the laws of Victoria, Australia, and any disputes will be resolved in the courts of Victoria.

12. Amendments to Terms
We may update these Terms periodically. The updated version will be posted on our website, with the effective date clearly indicated. It is the user’s responsibility to regularly view these terms.  

13. Contact Information
For questions or concerns regarding these Terms, please contact us at:
Email: hello@uprisepilates.com.au